Support
Billy Camp app and map support
Need help with Billy Camp, spotted a confusing map place, or want to report a bug? Use App Feedback inside the Billy Camp app when you can. It includes simple app context such as screen, platform, version, and build.
You can also email [email protected].
What to send
Helpful support notes include what you were trying to do, what happened instead, the campsite or area name, and whether you were using the app or the website.
Keep private trip notes, home addresses, private coordinates, and photos out of the first message unless they are needed to explain the problem.
Map and campsite issues
Billy Camp shows campground information as a planning aid from public and official sources. Conditions can change quickly, so check current local rules, fire restrictions, road conditions, and signage before staying.
If a campground detail looks stale or confusing, send the place name and the source or sign you checked. That helps us separate source updates from private trip memory.
Privacy and deletion requests
For privacy questions, deletion requests, or help turning off a Moment Share Link, use App Feedback or email the support address above.
See the privacy notice for how private Moments, Saved Places, diagnostics, Google services, and Share Links are handled.